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Dear Prospective bidder:
Access to Finance Rwanda (AFR) would like to procure services of setting up an international standard call center at Ministry of Agriculture & Animal Resources office to support the National Agriculture Insurance Scheme where farmers can contact experts at the Ministry for their queries or claims on the insurance services resolved or claims paid. AFR invites proposals for the provision of the above services from locally registered firms.
Proposals should be directly responsive to all items, terms, conditions, specifications and other documents referred to in this Request for Proposals (RFP). Interested locally registered firms should submit their proposals no later than 21st April 2019 at 5PM sharp (Rwandan Time).
Responding bidders are advised that this solicitation does not in any way obligate AFR to make a contract award or compensate the responding firms for any costs associated with the preparation and submission of their proposals. Additionally, AFR may award a contract without conducting negotiations; all proposals should be submitted initially using your most favourable terms. AFR reserves the right to award any resultant contract to other than the offeror submitting the lowest price proposal based on technical excellence, schedule superiority or client request.
All inquiries and requests for clarification regarding this RFP should be addressed via email to: email@example.com by 15th April 2019.
Below is the planned procurement schedule (subject to changes) is as follows:
|a) Advert||03rd April 2019|
|b) Request for clarifications||15th April 2019|
|c) Bid closing date||21st April 2019|
|d) Notifications to bidders||26th April 2019|
|e) Contract Signature||29th April 2019|
Access to Finance Rwanda