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AFR would like to make the following clarifications with respect to the RFP document published on the 07th September 2018.
About the Shared Agency Banking Service:
AFR is supporting the Rwandan financial services industry in testing the concept of implementing a Shared Agency Banking Service (SABS), in line with the greater national interoperability initiative to be implemented under the Rwanda National Digital Payment System (RNDPS). Through several discussions with industry stakeholders the implementation model in Figure 1 and Figure 2 was agreed. Consequently, AFR issued the RFP for the shared agency banking Aggregator Technology Platform (ATP), in partnership with RSwitch, a licensed Payment Service Operator in Rwanda. Figure 3 illustrates how the ATP fits within the RNDPS.
Types of transactions supported by the ATP:
Transactions referenced by the RFP Mandatory Response document, as provided by Sections 4.5 and 4.7 in respect of customer registration and account opening will be limited to accounts set up for FSPs already providing the services. Further, it is clarified that SABS agents will only be able to register accounts for only banks with whom they have operating accounts.
The technology sought in this RFP is to offer Cash in and Cash out services for both on and off-us transactions across the different financial service providers. For the avoidance of doubt, all other services including the Pay Bill, Airtime purchase, P2P transfers which are currently being offered by some of the existing agency banking providers in the country, will be availed under the SABS only as ‘on-us’ transactions.
Further, the technology solution delivered is expected to include an agency banking module that will enable and support financial service providers without proprietary agency banking solutions to plug in without the need for to procure separate technologies for this purpose. Key functionalities of this module include:
1. Agent Management
a. Agent Account Mapping
b. Teller/Agent Operator management
c. Agent hierarchy interfaces
2. Agent Terminal & Interface Management
3. Transaction Management
a. Transaction type
b. Fees and Commissions
4. Transaction & incidence reporting
Figure 1 Implementation Model
Figure 2 Ecosystem Actors & Roles
Figure 3ATP in RNDPS
Amendment to RFP Planned Schedule in section 1.5, Page 7:
|a)Advert||07th September 2018|
|b) Request for clarifications||14th September 2018|
|c) Proposal closing date||31th October 2018|
|d) Evaluation process||1st to 5th November 2018|
|e) Display and communication of best evaluated bidder notice||8th November 2018|
|f) Contract signature||15th November 2018|
Table of abbreviations
|ATP||Aggregator Technology Platform|
|ANM||Agent Network Manager|
|FSP||Financial Service Provider|
|RIPPS||Rwanda Integrated Payments Processing System|
|SABS||Shared Agency Banking Service|