
Executive summary:
The Rwanda FinScope survey is conducted every four years since 2008 fostering public-private partnership in the financial sector. The first FinScope demand surveys were driven by need to generate credible information to guide policy interventions and financial service providers in their efforts to expand the reach and depth of the Rwandan financial system, while in 2024, the focus shifted from Financial Inclusion to inclusive finance. “Finance becomes inclusive from the moment when it enables a given beneficiary, such as a household, a young entrepreneur, Micro, Small and Medium Entreprises (MSMEs) to access a suite of services and products, sometimes personalized, which respond to a specific need.” The Rwanda FinScope 2024 survey offers a comprehensive dataset that captures the evolving financial landscape influenced by technological innovations, changes in products and consumer behavior, demographic shifts, policy changes, the entry of new players, and other external factors. This report stands out as it is the first FinScope Survey conducted post COVID-19, providing valuable insights on how the financial sector adapted to the increased demand for cashless devices and responded to pandemic-related risks.
Additionally, it coincides with the conclusion of the National Strategy for Transformation and the Financial Sector Development Strategic Plan, offering a timely opportunity to monitor progress on key FSDP III priorities, including financial inclusion, positioning Rwanda as a cashless economy, private sector financing, and savings mobilization. The survey also addresses topical issues such as climate and green finance and the role of financial inclusion in helping Rwandans build resilience and align with sustainable development goals and insights are well summarised in this report.