Request for Proposals for Consultancy for management of Access to Finance Rwanda (AFR) ethics hotline services.

  • Consultant
  • Anywhere



Dear Prospective bidder:

Access to Finance Rwanda (AFR) is a Rwandan not for Profit organization, established in March 2010 by the governments of the United Kingdom (UK) and Rwanda and with support from the UK Foreign, Commonwealth and Development Office (FCDO). Existing funders of AFR include FCDO, the MasterCard Foundation, Sweden and Jersey Overseas Aid (JoA).

AFR’s strategic focus is to facilitate financial sector development by partnering with financial service providers (FSPs) and other public and private stakeholders to increase access to and use of quality financial services by low-income populations and to support Rwanda’s economic growth and promote innovations and learning that result in sustainable expansion of the financial sector. AFR identifies constraints that prevent the financial sector from serving Rwanda’s low-income population and identifies opportunities to intervene to improve access to and use of financial services by the rural poor, women, youth and MSMEs.

In particular, AFR is committed to ensuring women benefit equally to men in all that it does. Women’s economic participation helps drive inclusive and sustainable economic growth at a national level and reduce poverty within communities and households. AFR recognizes that effective programmes need to proactively support economic empowerment of women; assuming that market systems and/or efforts to facilitate change in market systems are ‘gender neutral’ is not sufficient.

AFR is guided by the Market System’s Development (MSD) approach which recognises that efforts to increase financial inclusion and financial sector development must be led by market system actors for change to be sustainable. AFR supports the Government of Rwanda’s development objectives by aligning its interventions to the national policy frameworks including the Financial Sector Development Programme, and the National Strategy for Transformation (NST) 2017-2024.

AFR drafted a gender policy and a gender mainstreaming operational strategy in 2018 and has undertaken a number of specific gender interventions over the last 5 years. These include the Finscope Survey Gender thematic reports (2016 and 2020), a pilot of women-centric financial products in partnership with a number of providers, among others. There is now a need for intentionality mainstreaming gender in the programme activity design and execution in order to realise the desired gendered outcomes. The aim is to mainstream gender into all programme activities in the current strategy (2021 – 2025).

Proposals should be directly responsive to all items, terms, conditions, specifications, and other documents referred to in this RFP.

  • Requests for clarifications to the contract may be submitted until Wednesday 25th August 2021.
  • Interested parties should submit their proposals no later than Wednesday 1st September 2021.

Responding bidders are advised that this solicitation does not in any way obligate AFR to make a contract award or compensate the responding firms for any costs associated with the preparation and submission of their proposals. Additionally, AFR may award a contract without conducting negotiations; all proposals should be submitted initially using your most favourable terms. AFR reserves the right to award any resultant contract to other than the offeror submitting the lowest price proposal based on technical excellence, schedule superiority or client request.

All communications regarding this RFP should be addressed via

Below is the planned procurement schedule (subject to changes):

Activity Date
a)    Advert issued Wednesday 18th August 2021
b)    Request for clarifications Wednesday 25thAugust 2021
c)    Proposal closing date Wednesday 1st September 2021
d)   Evaluation process Tuesday 7th September 2021
e)    Notification to bidders Friday 10th September 2021
f)     Contract Signature Monday 20th September 2021


Jean Bosco Iyacu
Chief Executive Officer
Access to Finance Rwanda

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